Betpro Terms & Conditions — Complete User Agreement

By using the Betpro platform, you are deemed to have automatically accepted these Terms and Conditions. It is therefore important to read them in full before using the platform for the first time. Betpro is an internationally licensed online gaming platform serving players in Bangladesh.

These Terms & Conditions constitute a legal agreement between Betpro and the user. If you do not agree with these terms, please refrain from using the platform.

These Terms & Conditions are available in both English and Bengali. In the event of any dispute, the English version shall be considered the authoritative text.

The following conditions must be met to open and use an account on Betpro:

• You must be at least 18 Years must be met.
• You must provide your correct full name, date of birth, email address, and phone number.
• One individual One Account Only maintain. Creating multiple accounts is strictly prohibited.
• You are solely responsible for keeping your account password confidential.
• Your account must not be shared with anyone else.

If an account is opened using false information, Betpro reserves the right to immediately close that account and forfeit the balance.

Betpro's bonuses and promotional offers are designed exclusively for our users. Each bonus offer comes with its own terms and conditions, which must be read carefully before acceptance.

• Welcome Bonus: New members receive a 100% bonus on their first deposit. This bonus must be rolled over a minimum of 10 times before any withdrawal can be made.
• Reload Bonus: A 5x wagering requirement applies to the weekly reload bonus.
• Cashback Offer: Cashback is credited directly to your account and can be withdrawn with no wagering requirements.
• Referral Bonus: When you refer a friend, both of you will receive a bonus of a specified amount. The referred member must make their first deposit to qualify.
• Multiple bonus claims from the same IP address or device are not permitted.
• Betpro reserves the right to modify or cancel any bonus offer at any time.

Betpro supports all major mobile banking methods available in Bangladesh. The following rules must be followed for all deposits and withdrawals:

• Minimum Deposit: ৳500 (bKash, Nagad, and Rocket supported)
• Maximum Daily Deposit: ৳1,00,000
• Minimum Withdrawal: ৳500
• Maximum Daily Withdrawal: ৳50,000 (৳2,00,000 for KYC-verified accounts)
• Withdrawals can only be made using the same method that was used to deposit.
• Processing Time: typically 15 minutes to 24 hours.

If a deposit fails or does not reflect in your account, contact the Betpro support team immediately. Betpro will not be held liable for complaints raised after 24 hours.

Betpro offers Sports Betting, Live Casino, slots, lottery, and jackpot games. Each category has its own rules, but certain general rules apply across all of them:

• Once a bet is confirmed, it cannot be cancelled.
• If a game is interrupted due to a technical fault, Betpro reserves the right to void that round.
• Sports Betting: If a match is abandoned or postponed, all bets will be refunded.
• Live Casino: The dealer's decision is final. In the event of a dispute, the game log will be reviewed.
• If unusual betting patterns are detected, your account may be temporarily suspended pending investigation.
• Any winnings obtained by exploiting software bugs or display errors will be considered void.

Betpro ensures that all game outcomes are completely random (RNG-based) and are regularly audited by independent third parties.

Betpro is fully committed to responsible gaming. We believe entertainment should never come at a cost to your wellbeing. That's why our platform includes a range of protective measures:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Session Time Limit: Enable the option to be automatically logged out after a set period of inactivity.
• Reality Check: You will receive periodic reminders of how long you have been playing.
• Self-Exclusion: If needed, you can temporarily suspend your account for a set period.

Betpro takes the protection of your personal data seriously. Information provided at registration is used solely for service delivery and security purposes.

• Your data will never be sold to third parties.
• Your information will not be shared with any government authority unless required by law.
• Betpro follows a GDPR-compliant data protection policy.
• For more details on our use of cookies, please visit our Privacy Policy page.

Betpro reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of these Terms and Conditions.
• If false or incorrect information is provided.
• If multiple accounts are being operated.
• If evidence of bonus abuse or fraud is found.
• If there is suspicion of money laundering or other illegal activity.

Betpro is not liable for the following:

• If any bet or game is interrupted due to an internet disconnection.
• Delayed transactions due to third-party payment providers.
• Losses resulting from unexpected technical or server errors.
• Unauthorized account access due to user negligence.

Betpro always strives to ensure platform reliability; however, in the event of a service disruption, the maximum compensation payable will be limited.

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us:

• Email: support@betpro-baji.com
• Live Chat: Click the chat icon on the platform (available 24/7)
• Complaints Process: You will receive an initial response within 48 hours of submitting your complaint.